Trunk Of Magic does not allow returns or exchanges on most magic-related products in order to help protect the secret of an effect out of respect and years of hard work of the creator(s). Please do your research about an item prior to ordering.
If an item is broken, please contact us within 7 days. For misused items, replacements may not be offered. Please adhere to the specific instructions and use good judgment to prevent misuse. We will do our best to make all parties satisfied if within our ability to do so and we appreciate your understanding.
We only replace items if they are defective or damaged.
To return your product, you should mail your product to us.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
You may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.